National Care Home Manager of the Year Award 2020 – Samantha Evens
Samantha Evens, Arcot House Care Home, Doveleigh Care
Samantha is the dual registered manager of two outstanding care homes and has a proven track record of improving both. One achieved Outstanding in all five domains for two consecutive inspections.
Samantha has shown inspirational leadership, achieving Outstanding across two homes, with all five domains rated as Outstanding in her most recent inspection. Residents, relatives and team members are empowered, enabled, involved and engaged with Samantha going over and above every day to make a difference to the lives of others.
Care Operations/ Area Manager of the Year Award 2020 – Amy Burt
Amy Burt, Doveleigh Care
Amy has worked in care for 28 years, the last 18 with Doveleigh Care. Firstly, as a manager before progressing to senior manager and has now been the General Manager for eight years.
The judges felt that all the candidates were very high quality however Amy Burt was their clear winner. They chose Amy because it was evident that she exhibits authentic leadership in her 3 homes. Her testimonials from staff and relatives evidence her dedication to high quality care and team member wellbeing. All 3 of the homes have not only achieved outstanding ratings, but have retained and improved their outstanding ratings which is a phenomenal achievement.
National Care Awards 2019
Care Home Manager Top 5 finalist – Samantha Evens
Samantha is the registered manager of a care home in Seaton. Samantha has a proven record of improving care homes, with one of them achieving Outstanding in all five domains on their latest inspection.
Regional Outstanding care Awards for Devon and Cornwall 2019
Care Home Manager of the Year Devon/Cornwall – Gold Award – Samantha Evens
Samantha’s Entry said “My vision is ‘Valuing People’, treating people equally whilst respecting and valuing their differences. I lead by example which I feel has helped our team to develop. We have a shared vision and all team members are working towards achieving the same goal. Our home is very person centre focused. Residents’ thoughts, wishes and views are taken into account when making any decision involving them or their environment. I am always looking of ways to extend our knowledge and a strong emphasis on continuous improvement from the team. We achieve this by recognising our own strengths and weaknesses and where we can improve this individually and as a team. We spend time looking at other CQC reports, both good and bad, and then how we can implement or evidence these areas. This is partly how I achieved my previous CQC rating and achieved Outstanding in all five domains.”
Devon and Cornwall Outstanding Contribution to Health and Social Care – Bronze Award – Angela Brooker
Angela Brooker trained as a state enrolled nurse in London before coming to Doveridge Care Home as a Senior Care Officer. After 32 years in her role she decided to concentrate on the care of her residents and felt better able to as a Senior Care Assistant.
Purely and simply – Angela is Doveridge.
The owners say it was because of the impression Angela made upon them that they brought the home 23 years ago.
She has committed her life to caring for others even when it’s meant juggling her own life to accommodate this. Angela used to work split shifts as she enjoyed getting the residents up in the morning and then being there again to settle them back to bed in the evening.
Over the years families will often say’ Angela is Doveridge’.
Angela has supported her residents and colleagues through the many changes of health and social care over the years.
One of Angela’s many achievements was to overcome her fear of technology. Angela is very hands on, so when technology was introduced to oversee care plans she was understandably apprehensive. From not understanding how technology could aid help, Angela soon became skilful in creating and maintaining care-plans on the computer. A couple of years ago the home upgraded the medication system to an electronic administration system. Angela took all the new technology training and equipment in her stride and can now be seen at times multitasking two laptops at the same time!!
Angela is our Diabetes Ambassador at Doveridge ensuring the residents, families and staff are kept up to date with the latest information. Angela signed up to Diabetes UK and self-funded this and she uses her spare time to research. Angela has been completely devoted to her role. Nothing has ever been too much trouble, always reliable, and with a ready smile.
Angela is truly our angel. Thank You.
Devon and Cornwall Health Care Assistant – Bronze Award – Stacie Mcgrory
Stacie said “I joined Dove Court Care Home in April 2018 and it is my first job in the care industry. I feel have developed in my role quickly, often taking training courses or carrying out research in my own time to improve my knowledge. This enthusiasm has enabled me to carry out my role to a high standard with a focus on person centred approaches.”
Devon and Cornwall Care Home of the Year – Bronze Award – Doveridge
The team at Doveridge pride themselves on their close relationship between residents, staff and families. Doveridge has often been described as being like an extended family. The team promote an environment where everyone is made to feel valued as part of the home.
The skills, talents and experiences of our staff and residents are identified and utilised within the home. One example of this was when a few residents showed an interest in gardening, highlighted through the ‘life histories’ in their care plans. The registered manager researched interior designs for indoor gardens. The staff and residents were then consulted for feedback. As this was positive, the maintenance men were challenged with creating our new indoor garden. This comprises of a garden bench, themed wall paper and astro-turf carpet.
Our aim is for our residents at Doveridge to really feel that this is their home. This is demonstrated and led by example from the management team who share their experience and knowledge. Care is of consistently high quality and the team are passionate about this. The team place great importance in understanding the likes, dislikes, hobbies, life experiences and interests of the residents. This is compiled into a life history which is kept in the office where staff can read it and add to as they learn more about the needs of each individual.
Great British Care Awards 2018
Regional Care Home Group of the Year – Doveleigh Care Limited
Doveleigh Care Limited
The focus of employee empowerment and engagement has driven resident, business and staff excellence. This can be seen all homes achieve CQC outstanding, learning from each other’s training and progression and various recognition schemes help alongside staff retention and growth.
Regional Care Home Manager of the Year – Samantha Evens
Samantha is clearly very passionate about what she does. Even though the care home she manages was awarded care home of the year, she is still looking for improvements! She engages her team by creating ambassador and mentor roles to empower them and make them feel special. This in turn means they enjoy their job and provide excellent continuity and quality of care with no agency usage.
National Care Awards 2017
National Care Home Provider of the Year – Doveleigh Care Limited
Doveleigh Care Limited won the Care Home Group of the Year category and the prestigious National Care Home of the Year award. Winners of the National Care Awards 2017 were presented with their trophies by David Baddiel at a high profile Gala Night held on Friday 24th November at the Hilton London Metropole Hotel, attended by over 750 guests.
National Care Home of the Year – Arcot House
Best Care Home Award 2010
Doveridge was the winner of best small care home south west.
The best care home awards reassure members of the public that ‘Excellent’ care homes do exist. BestCareHome.co.uk aim to highlight the care homes that really do care.